To print these Instructions “hit” the Print button on your browser.
To accommodate Life Insurance Companies and state requirements, CSLN developed multiple matching options to identify a child support lien. The on-line registration form now has questions to determine if you are registering as a life insurance company or as other insurance carriers. The life insurance registration form will identify your company as a beneficiary or annuity type of life insurance company through qualifying questions. By registering on-line, a life insurance company can elect which states to match with and the preferred matching option. For more information regarding the life insurance matching options, please email contacts@childsupportliens.com or call 1-888-240-7488.
Please note if you are an insurance carrier representing life and other lines of insurance, you will need two separate CSLN accounts, one for life and the second for other insurance types.
Upon entering the Child Support Lien Network public site, click on the button titled “Register”. This will bring you to the insurance company on-line registration form. All data elements are required except the second address line.
Upon completion of the form, please click on the “Submit” button.
Next a Confidentiality Statement will be displayed. To
expedite your request for access to the secure processing site you may
complete the form on-line. You may also print a copy, complete, sign and
fax it to us at 781-623-8030.
Please note an Original Confidentiality Statement must be signed and mailed
to us at:
Child Support Lien Network
600 Longwater Drive, Suite 202
Norwell, MA 02061
You will be notified within 24 hours via e-mail when access is approved. Any use of the Child Support Lien Network application without proper approval and authorization is prohibited.
The on-line form has 2 buttons that process data.
SUBMIT Sends information on an company to the Child Support Lien Network
RESET Clears all employee data fields. Use “RESET” if you make an error entering information and need to start again with a blank form.
DESCRIPTION OF REGISTRATION DATA FIELDS:
This information must be completed when you initially register for access
to
the Child Support Lien Network Internet Site. This registration process
is
only required once per insurance company. Please check for accuracy before
clicking the “Submit” button. If changes need to be made to
the your registration, e-mail us at contact@childsupportliens.com.
Descriptions of the input fields follow. Use Tab to move between fields when entering data.
COMPANY NAME: (Required Field) The name of the company registering to use the secure Internet site. Example: The Sample Company
ADDRESS 1: (Required Field) Company’s full mailing address; include the P.O. Box if necessary. Example: 1400 Main Street There is a second line available for additional address information. This is not a required field. Example: Suite 300
CITY: (Required Field) The city/town of the corporate office. Example: Providence
STATE: (Required Field) State where the corporate office is located. Example: RI
ZIP: (Required Field) ZIP code of the corporate office. Example: 02339
CONTACT FIRST NAME: (Required Field) Name of person we should contact concerning any issues or questions. Example: Robert
CONTACT LAST NAME: (Required Field) Name of the person we should contact concerning any issues or questions. Example: Brown
TITLE: Title of the person we should contact concerning any issues or questions. Example: Director
TELEPHONE NUMBER: (Required Field) Telephone number for the person listed in the “CONTACT NAME” field, include area code. Example: (401) 823-7890
E-MAIL ADDRESS: (Required Field) E-mail address for registering representative of company. The contact person identified in the registration will be the only person authorized to make changes to the registration information. All correspondence and updates will be directed to the contact person. Example: fredp@company.com
PASSWORD: (Required Field) Please establish a 4-8-character password. Please make note of the password you establish. The password should be kept confidential. Please note that the password must be typed in twice for verification and that it is case sensitive. Example: GH675t
USER ID: When accessing the secure Child Support Lien Network you will be prompted to enter a User ID. This User ID will be automatically assigned to you, upon completion of the registration form and confidentiality statement by the contact representative from the company. The User ID will be e-mailed to you once your request for access is approved. Example: B09820013
Additional Questions to Life Insurance Company Applicants:
Select the States: (required answer) life insurers users have the option to elect all states in the Child Support Lien Network or individual states to match against. You simply hold the command or control key to select multiple states or click on the button labeled “select all states.”
If you have any questions or need more information, please contact us
at
contact@childsupportliens.com.